SurveySparrow vs Qualtrics | A Detailed Comparison

This article compares the critical points between Qualtrics and SurveySparrow.

Here’s a detailed comparison of Qualtrics vs SurveySparrow to understand what makes one survey tool stand out over the other.




Approximately 300$/month

Starts from $19/month

Best for

Qualtrics is an advanced survey platform targeted towards large organizations & universities. The software helps you collect a large amount of data and hosts different types of tools to slice & dice that data.

SurveySparrow is an ideal platform for any businesses, from big enterprises to SMEs and MSMEs. The platform lets you create more than surveys with in-depth data analysis & insights for a comparatively lower price.


Net Promoter Score (NPS), Customer Satisfaction (CSAT) Score, Customer Effort Score (CES), Multi Language Support, Real-time data, CRM Integration, Multiple user accounts, Rich insights and powerful data analysis.


Read G2's take on Qualtrics features.

White labelling, Custom Reports, Customizations, Integration APIs, Internationalization, User, Role, and Access Management, Performance, Mobility, Reporting, Executive Dashboards, Performance Benchmarking, Reporting, Employee Pulse Surveys, Employee Segmentation, Peer Recognition, Social Feedback Portal, 360 Degree Surveys, Chat and Classic Surveys, NPS Platform, Case Management.


Read G2's take on SurveySparrow features.


  • Drag and drop interface

  • The platform goes beyond a simple survey solution and makes sophisticated research simple.

  • Timely responsiveness from the Support team.

  • Easy to set up and extremely user-friendly

  • Quality reports

  • Conversational and Intuitive UI that guarantees better completion rates and more responses.

  • In-depth data insights and analysis

  • 24/5 Chat, Email, Phone Support.

  • Dashboards to visualise your survey data

  • Case Management to close your feedback loop

  • Easy to set up


  • Quite expensive

  • You may need some assistance from a developer when customizing advanced question types.

  • Initially, you may take time to understand the product better.

  • Comparatively less customisations and question types than Qualtrics, but we work hard to bring in more of them in the upcoming days.

  • Less apps to integrate with.

Ease of Use

A user-friendly interface that lets you build complex surveys effortlessly. Almost all the features are customizable, enabling you to try out different ways of doing your survey. Also, Qualtrics has 100+ question types, so you have plenty of options to frame your question the way you want.

Creating a survey with SurveySparrow is just a cakewalk for any Lehman. You can add emojis, GIFs, images, and custom variables to your survey questions. The Surveys come up with a plethora of exciting design themes and colour, that’s totally customisable according to your needs.

Value for Money

Qualtrics is an established research platform with strong analytical capabilities and is equipped to run large projects. If collecting data and driving actionable insights are your survey goals, you can prefer Qualtrics.

On the other hand, SurveySparrow offers most of the Qualtrics features for a much lower price. From NPS surveys to 360-degree assessments, workflows and executive dashboards to case management, SurveySparrow has got you all covered and is the best Qualtrics alternative.

Customer Support

  • Qualtrics offers Live Chat, Email, and phone support.

  • In case of any technical queries, you ought-to login to your support portal, and then reach out to their support team.

SurveySparrow is highly helpful in terms of support. We offer

  • Live Chat Support

  • Email Support

  • Phone Support

For any technical queries, we’re just a ping away. Rest assured, we’ll own the problem and solve it at the earliest.


Click here to read more on Qualtrics vs SurveySparrow comparison, and how SurveySparrow stays far ahead in the bar.

Also feel free to schedule a demo anytime that works for you. We would love to expose the other side of our survey platform.

Click here to schedule a demo right away.

See you in the next one :)