Survey throttling controls how frequently your respondents will receive a survey. Thus, it helps you avoid survey fatigue amongst your respondents.

For instance, when a user receives a survey, you can stop showing the survey to the same user for a particular duration of time. You can set the number of days and time according to your preference.

Advantages of Survey Throttling

  • Survey Throttling prevents you from spamming your respondents with surveys.

  • It allows your respondents the space and time that they deserve between multiple surveys.

  • Enough time between surveys lets you collect interesting insights from your respondents, and survey throttling lets you do that effortlessly.

Let’s see how it works.

  1. On your survey dashboard, click on Settings.

2. Now, navigate to Survey Throttling under Email Settings.

3. Once done, enable the toggle to initiate Survey Throttling.

4. Now that the toggle is enabled, you can set the time and days according to your preference. For example: If you enter 3 times in 30 days, surveys across the platform will be sent to contacts only 3 times in 30 days.

That's it!

Please feel free to reach out to us if you have any questions.

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